Stefanie Mielnicki

Author: Dr. Maya Patel, Molecular BiologistIntroductionProtein quantification is a fundamental step in many molecular biology workflows. As a PhD researcher, you’ve likely generated protein concent...

Order Replacement PartsIf you need to order replacement parts for your product, we're here to assist you. Here's how you can order replacement parts:1. Identify the Parts Needed:Identify the specif...

Firefox is also available on Android and Apple phones and tablets. Use it with a Mozilla account to sync your bookmarks, passwords and browsing history across your desktop and mobile devices. Andro...

Whether you're using Windows 10 or the latest Windows 11, this guide will help you set Firefox as your default browser with minimal fuss. Setting Firefox as your default browser on Windows has beco...

One of the first things you’ll need to decide before using Zendesk is how to set up your email. Because email is an important channel for tickets, your email experience matters for both end users a...

You have a lot of flexibility in how you use email in Zendesk Support. The email channel works out of the box with no setup necessary. But if you like, you can configure it to make it work the way...

Configuring and managing your Zendesk instance effectively is crucial for delivering outstanding customer support. To kickstart your journey, we've assembled a series of informative videos to equip...

This video series will: Deepen your understanding of the differences between chat and messaging for agents and end-users. Demonstrate the value of messaging and its impact on the customer experien...

This article contains a reference list for all of our best practices documentation. Workflows Best practices to prepare for the holiday rush Best practices for using Zendesk Advanced AI in your in...

You can use our recipes to enhance your support. This article contains a reference list for all of our recipes. Workflow recipes Recipe: Funneling orders through Zendesk Support Recipe: Using an A...